Privacy Policy
We are GranDays, a trading name of Starlight Creative Marketing LImited, (“we”, “us” or “our” in this policy) a UK company incorporated in 2018 with registered office at 2, MK43 0AE (company number 11660156). For the purposes of data protection legislation, we are the data controller. We are committed to protecting and respecting your privacy.
By using the GranDays website, you are accepting the terms of this Privacy Policy and GranDays will have the right to use your information, as described in this Privacy Policy.
This Privacy Policy explains:
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why and how we may use the personal information that we have obtained from interactions you (or others) may have with us as a business, including when you visit and use our website currently located at https://www.grandays.co.uk/ (the “Site”),
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with whom we share your personal information; and
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the rights you have in connection with the information we use.
We will process your personal information in accordance with the UK GDPR and national laws which relate to the processing of personal information, including the UK Data Protection Act 2018. Please read the following carefully to understand our practices regarding your personal information and how we will treat it.
The use of our site is for persons over 18+ years of age. We do not knowingly collect personal information from individuals below the age of 18 years old, nor do we knowingly collect personal information and promote our partners’ offers to those who are deemed as vulnerable. All who decide to use the Site, share any personal information with us and consent to any marketing activity are confirming they are over 18 years old and there are no other reasons to their knowledge why they should not engage with our content from a vulnerability standpoint.
PERSONAL INFORMATION WE COLLECT ABOUT YOU
Personal information you give to us
If you sign up to our mailing lists, we may collect personal information about you, including:
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Contact information – your name, email address, phone number, postal address, marketing preferences, social media handles and other information that enables us to contact you;
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Enquiry information – information included within and relating to your contact/enquiry; and
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Survey response information – your response(s) to our surveys.
Any information that is disclosed in a public area of the website is public information and users should exercise caution when deciding to disclose personal information on the website. GranDays accept no liability for the messages which visitors post in public areas. However, we do retain the right to remove any messages or information we consider spam, concerning, aggressive or otherwise unacceptable behaviour on site. We will also monitor and highlight any safeguarding concerns where necessary from posts made by our users where necessary.
Personal information we collect about you
We may automatically collect information about your use of the Site, such as the number and duration of visits to the Site and details of which particular pages have been visited. We will anonymise this information so that it is not attributable to you (“Anonymised Information”).
We also automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes,
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The Internet protocol (IP) address used to connect your computer or device
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Browser type and version,
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Time and date of access as well as time zone setting
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Language used
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Operating system and platform
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Software crash reports
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Cookie, tracking pixel and beacon identification information (“Technical Information”).
We use any collected Technical Information and Anonymised Information to analyse how the Site is functioning and how it is used by users, for insight purposes and to help us maintain and improve the Site on an ongoing basis.
We may provide the resulting statistics about our services, competitions, clients, traffic patterns and other site information to third parties, but this data will not include any information which could personally identify you or any individual visitor to the site.
Use of third parties, cookies and web beacons
We use third party advertisements on GranDays to support the website. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing local company ads to someone near their shop, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).
You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites.
This could include the inability to login to services or programs, such as logging into forums or accounts.
On occasion, we may hire other companies to provide limited services on our behalf. This may require the temporary disclosure of visitors’ personal details to hired parties. However, when our third-party contractors or partners collect and/or have access to your personal information we require that they adhere to our stated privacy policies and protect the confidentiality of your personal information.
We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government appeals by the police investigating any illegal activities, especially those related to children’s safety.
You agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by email or other forms of communication. Also, you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
Advertising
The Site will be affiliated with selected marketing agencies for the purposes of placing advertising on the Site. These agencies will collect and use certain data for advertising purposes. We will update this policy when such arrangements are in place.
Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
HOW AND WHY WE USE YOUR PERSONAL INFORMATION
For reasons not covered in the above, we may use your personal information to
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To conduct marketing activities where legitimate interests is not relied on
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To conduct marketing activities using cookies – when you first visit our website you will be asked if you would like to accept all cookies or customise your settings – if you select all cookies this will also enable us to perform marketing activity based on your interactions with the website, other marketing channels and other third parties such as social networks.
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We may post your feedback on our website and in other marketing materials.
You have the right to opt-out of direct marketing at any time. To opt-out, you can: (i) click the unsubscribe button contained in any marketing email which we send to you; (ii) contact us providing us with your name and contact details; or (iii) manage your preferences in the membership section of our Site.
Data Security
We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal information to those employees, agents, contractors and other third parties that have a legitimate business need for such access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information during its transmission to us online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we are at fault.
Data Retention
If we collect your personal information, the length of time for which we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed above.
The only exceptions to this are where:
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the law requires us to hold your personal information for a longer period, or delete it sooner;
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you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law or
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you exercise your right to require us to retain your personal information for a period longer than our stated retention period
Your Rights
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in certain circumstances allowed permitted under applicable regulatory guidance, we will respond to you within 1 calendar month from either:
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the date that we have confirmed your identity; or
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where we do not need to do this because we already have this information, from the date we received your request.
You have the following rights, some of which may only apply in certain circumstances:
To have your information corrected if it is inaccurate and to have incomplete personal information completed
If you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us using any of the details described at the end of this Privacy Policy.
To object to processing of your personal information
Where we rely on our legitimate interests as the lawful basis for processing your personal information for particular purposes, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this Privacy Policy. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data.
To withdraw your consent to processing your personal information
Where we rely on your consent as the lawful basis for processing your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. If you withdraw your consent, our use of your personal information before you withdraw is still lawful.
To have your personal information erased
In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this Privacy Policy. Unless there is a reason that the law allows us to use your personal information for longer (e.g. there is a legal requirement for us to retain your personal information, or we have an overriding legitimate reason to continue to retain your personal information), we will make reasonable efforts to comply with your request.
To request access to your personal information and how we process it
You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this Privacy Policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
Rights relating to automated decision making, including profiling
You may also contest a decision made about you based purely on automated processing by contacting us using the information at the bottom of this Privacy Policy.
To complain to a data protection regulator
You have the right to complain to a data protection regulation (which in the UK is the Information Commissioner’s Office (ICO)) if you are concerned about the way we have processed your personal information. Please visit the ICO’s website for further details.
To submit a request in relation to any of the personal data that we hold on your behalf, please contact us.
CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time, and any changes we make to our privacy policy will be posted on this page. Please check periodically for any updates.
CONTACT US
If you have any questions, comments or requests regarding this policy or how we use your personal information please contact us.